Effective Date: 05/17/2018
Last Updated: 11/02/2024

Welcome to keyholdescrow.com. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the practices described in this policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you register, participate in auctions, subscribe to newsletters, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Mailing or billing address
  • Payment details (e.g., credit card information, processed securely via third-party services)

B. Non-Personal Information

We automatically collect certain data when you visit our site, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on site
  • Cookies and tracking technologies

C. Third-Party Integrations

If you interact with third-party services (e.g., Google Analytics, Facebook Pixel, or payment processors), they may also collect data in accordance with their privacy policies.

2. How We Use Your Information

We use the collected data to:

  1. Provide and manage our services (e.g., running auctions, processing payments).
  2. Improve website performance and functionality.
  3. Analyze website usage for insights (e.g., using Google Analytics).
  4. Send you updates, newsletters, and marketing materials (with your consent).
  5. Respond to customer inquiries and provide support.
  6. Prevent fraud, secure transactions, and enforce our Terms of Service.

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Recognize repeat visitors and save your preferences.
  • Measure and analyze site traffic (e.g., Google Analytics).
  • Provide personalized advertisements (e.g., Google Ads, Facebook Pixel).

You can manage or disable cookies via your browser settings. For more details, please refer to our Cookie Policy.

4. How We Share Your Information

We do not sell your personal information. However, we may share your data in the following cases:

  1. Service Providers:
    We may share information with trusted third parties to assist us in delivering services (e.g., payment processors, cloud storage).

  2. Legal Requirements:
    We may disclose your data if required by law, legal process, or to protect our rights.

  3. Marketing Partners:
    Non-personal data may be shared with third-party platforms (e.g., Facebook, Google) for advertising purposes.

  4. Business Transfers:
    In case of mergers, acquisitions, or asset sales, your data may be transferred to new ownership.

5. International Users

If you access our website from outside the United States, please note that your information may be stored or processed in the USA or other countries with different data protection laws.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access and Correction: Request access to or correction of your personal data.
  • Data Deletion: Ask us to delete your personal information.
  • Withdraw Consent: Opt-out of marketing communications or revoke consent for non-essential cookies.
  • Data Portability: Request a copy of your information in a structured format.

To exercise your rights, please contact us at admin@keyholdescrow.com .

7. Security of Your Information

We implement security measures (e.g., SSL encryption, secure servers) to protect your personal information. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

9. Privacy for Children

We do not knowingly collect information from children under the age of 13. If you believe we have collected such data, please contact us immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect any changes. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: admin@keyholdescrow.com